The use of WhatsApp Business has become essential in the business world, and to prove it, it is enough to see that more than 50 million companies are already taking advantage of it, according to Aunoa . Together with CRM systems, these tools are essential for managing interactions and increasing the productivity of sales teams.
Integrating a CRM improves your Top 9 CRMs for WhatsApp team’s efficiency and, according to Comparapps , can increase their productivity by up to 50%. So don’t waste any more time; in this post we have selected the nine best whatsapp and digital marketing CRMs for your company and we will help you find the best CRM for WhatsApp that suits your needs.
What are the best CRMs for WhatsApp on the market in 2025?
Here is a list of the nine best CRMs to manage WhatsApp and centralize your business communications:
1. Leadsales
Leadsales is an innovative CRM designed to optimize communication management through WhatsApp, Facebook and Instagram. It is also the first WhatsApp CRM in Mexico, supported by Meta as a Business Partner .
This CRM improves customer relationship management and the sales process by automating and streamlining communication. Its integrated design allows for seamless and continuous interaction, ensuring that each customer receives personalized and timely attention, resulting in increased customer satisfaction and optimized conversion rates.
Why should you choose Leadsales?
What plans and prices does Leadsales offer?
- Setup Period : $7 USD/14 days.
- Monthly Plan : $83.99 USD/month.
2. Kommo
Kommo CRM is a comprehensive solution that brings together communication from every channel, notes, related tasks and much more into a single customer profile, offering a complete view of history and interactions.
Centralizing information improves operational efficiency and facilitates the management of interactions, adjusting to business growth without increasing the administrative burden, optimizing time and resources.
Why should you choose Kommo?
- Basic : $15 USD per user/month.
- Advanced: $25 USD per user/month.
- Business : $45 USD per user/month.
Kommo includes a 14-day free trial with all plans.
[Image by Kommo ]
If you’re unsure whether to choose Leadsales or Kommo , check out our guide to find the best CRM for your business.
3. Salesforce
Salesforce is one of the most complete and robust CRMs on the market, especially recognized for its integration with WhatsApp through AppExchange. This integration allows you to efficiently manage interactions and conversations.
It also improves sales resources and processes through personalization and automation. This allows for better management of customer interactions and the use of analytical data to anticipate needs, facilitating efficient customer service planning.
Why should you choose Salesforce?
- Starter : $25 USD per user/month.
- Professional : $80 USD per user/month.
- Enterprise : $165 USD per user/month.
- Unlimited : $330 USD per user/month.
Salesforce includes a free trial in its Professional, Enterprise, and Unlimited plans.
[Image from Salesforce ]
4. Whaticket
Whaticket CRM enables businesses to centralize multiple communication channels and automate responses, freeing up valuable resources, allowing staff to focus on higher-impact tasks and improve customer service.
It is a versatile CRM that adapts to various sectors including education, health, marketing, hotels, real estate, virtual stores, among others. It is especially useful for companies that require effective and centralized management of multiple communication channels and that seek to improve their sales and customer service processes.
Why should I choose Whaticket?
What plans and prices does Whaticket offer?
- Pro Plan: $109 USD for 8 users/month.
- Basic Plan : $49 USD for 3 users/month.
- Custom Plan : $49 USD/month.
Whaticket includes a 14-day free trial to test all the features of the system.
[Image by Whaticket ]
5. Clientify
Clientify CRM combines AI-powered sales and marketing tools to help businesses convert more contacts into customers. This system offers integrated solutions for efficient management of sales and marketing teams.
With Clientify, businesses can visualize and analyze performance in real-time, enabling rapid strategic adjustments to drive growth.
Why should I choose Clientify?
What plans and prices does Clientify offer?
- Solo + Inbox: $59 USD/month.
- Start + Inbox: $99 USD/month.
- Growth + Inbox : $138 USD/month.
- Enterprise + Inbox : $178 USD/month.
Clientify includes a 14-day free trial with all plans.
[Image from Clientify ]
6. Callbell
Callbell CRM is a multi-agent solution that integrates multiple messaging channels into a single platform to facilitate sales and customer support in an efficient and centralized manner.
This integration allows companies to efficiently manage communication and customer support, increasing responsiveness and operational efficiency, optimizing their sales and customer service processes.
Why should you choose Callbell?
What prices and plans does Callbell offer?
- Multi-Agent Chat : $15 USD per month/per agent.
- Multi-Agent Chat Plus : $20 USD per month/per agent.
- Enterprise : price according to your needs and what is included in the plan.
Callbell includes a 7-day free trial in its Multi-Agent Chat and Multi-Agent Plus plans.
[Image by Callbell ]
7. Zoho CRM
Zoho CRM is a comprehensive customer relationship management system that centralizes all of a company’s operations on a single platform. This centralization improves productivity and fosters competitiveness by simplifying access and management of information.
Ideal for dynamic and growing privacy compliance update environments, Zoho tailors its features to meet the specific needs of each business, ensuring sustainable growth without additional contractual or financial complications.
Why should you choose Zoho?
What plans and prices does Zoho offer?
- Standard : $18 USD per user/month.
- Professional: $30 USD per user/month.
- Business : $45 USD per user/month.
- Ultimate : $55 USD per user/month.
Zoho offers a 15-day free trial to explore any of their plans.
[Image from Zoho ]
8. Pipedrive
Pipedrive streamlines sales mobile lead management for small businesses by offering a CRM solution that combines an intuitive visual interface with advanced process automation using artificial intelligence.
It is ideal for companies looking to simplify and streamline their sales operations without sacrificing functional depth or management quality.
Why should I choose Pipedrive?
What plans and prices does Pipedrive offer?
- Basic : $24 USD per user/month.
- Advanced : $44 USD per user/month.
- Professional : $64 USD per user/month.
- Power : $79 USD per user/month.
- Corporate : $129 USD per user/month.
Pipedrive includes a 14-day free trial with all of its plans.
Learn the steps to integrate WhatsApp with Pipedrive and optimize your CRM to improve your sales results and communication with your customers.
[ Pipedrive image ]
9. Trengo
Trengo CRM offers comprehensive Top 9 CRMs for WhatsApp customer communication management through a multi-channel inbox and AI-powered workflows. This platform is designed to improve customer engagement, increase team efficiency, and elevate customer satisfaction.
It is ideal for companies looking to optimize their customer service operations through automation and more effective collaboration between teams.
Why should I choose Trengo?
What plans and prices does Trengo offer?
- Essentials : $140 USD for 5 users/month.
- Increase : $207 USD for 5 users/month.
- Pro : $347 USD for 5 users/month.
Trengo includes a 14-day free trial with all plans.
[Image by Trengo ]
How to choose the right WhatsApp CRM for my business
Choosing the right CRM to integrate with WhatsApp can be a challenge with so many options available. To help you choose the best option for your business, here are some practical tips:
1. Consider the size and needs of your company
Each CRM is designed for a particular type of business, from small businesses to large corporations:
- Small and medium-sized businesses : Solutions like Leadsales or Callbell are ideal if you are looking for easy implementation, centralization of conversations, and specific features for sales and customer support.
- Large enterprises : If you Top 9 CRMs for WhatsApp run a larger business or one with more complex needs, Salesforce or Zoho offer advanced automation, AI, and personalization features at scale.
2. Evaluate ease of use and implementation time
Ease of use and speed of implementation are key factors:
- Quick implementation : Leadsales can be set up in minutes, ideal if you need to get up and running without any major technical complications.
- More complex implementation : Salesforce can require weeks or months for a full implementation, especially if you need advanced customizations.
- Ease of use : Pipedrive offers a user-friendly interface, simplifying sales and customer management, ideal for companies looking for an intuitive solution.
3. Review available integrations
Make sure that the CRM you choose integrates all the channels where your customers interact with you. It is essential that the CRM allows you to manage multiple platforms in a centralized way so that you can offer a fluid and efficient service to your customers.
Meet Leadsales: The Best CRM for WhatsApp in 2025
A good CRM for WhatsApp should facilitate communication with your customers, improve the productivity of your team and optimize your sales process. Taking the time to choose the right tool will directly contribute to the growth and success of your business.
If you are looking for a solution that combines Top 9 CRMs for WhatsApp simplicity, speed of implementation and strong integration with social networks, Leadsales is your best option. With our CRM you can manage your sales funnels and offer personalized and timely attention that improves your customers’ satisfaction and optimizes your operational efficiency.
Discover Leadsales, the CRM for WhatsApp that boosts your business performance. Schedule a demo today!
Frequently Asked Questions (FAQ) about the best CRM for WhatsApp
What is the best CRM to integrate with WhatsApp?
The best CRM to integrate Top 9 CRMs for WhatsApp with WhatsApp depends on your specific needs, including your business goals, budget, and the reliability of the software solution provider. There are many options on the market that stand out for their powerful features and ease of use.
How does a CRM help manage conversations on WhatsApp?
A CRM centralizes all WhatsApp conversations, allowing sales and customer service teams to efficiently manage interactions, automate responses, and maintain a detailed history of each customer.
Can I automate responses on WhatsApp using a CRM?
Yes, many CRMs, such as Leadsales , offer automation features that allow you to set up automatic responses on WhatsApp , thus improving the efficiency of your communication with customers.
