2021 demonstrated like the present to prepare for the future. Whether improving upon innovations born in the pandemic, doubling down on an omnichannel strategy, integrating automation to drive efficiency, heightening the way your team harnesses personalization, or getting serious about data to empower your agents, it’s clear there are many steps CX teams need to take in order to keep pace in a world that’s settled into the new normal.
Want to learn how 2021 demonstrated
a modern customer experience? Request a demo here.
Special thanks to our friends at Kustomer for their insights on this topic.
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HawkeStar Spotlight October: Tammy Yang, East Coast Partnerships Manager
by
Steve Hutt
2 minute read
hawkestar-spotlight-october:-tammy-yang,-east-coast-partnerships-manager
Each month, Hawke Media names one of its own to be HawkeStar, which is our take on employee-of-the-month. Those chosen to be HawkeStar embody what’s coming in wordpress 6.8 (features and screenshots) the company values, which are:
Get sh*t done
Learn quickly
Be cool
We highlight each month’s HawkeStar, because be numbers those who embody
