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This is brilliant advertising

Another one for the heartstrings. Who doesn’t love a Paddington story?

 

Gold. , right here. I now feel guilty for always leaving the Bounty in the tin. With a nod to Love! Actually and featuring the most unloved Christmas vegetable I was compelled to look up the Bounty Return Scheme. Did you know in January 2022 you’ll be able to return all your unwanted Bounty for Maltesers Teasers?

Brilliant, hilarious, and totally unexpected. Just like the best kind of Secret Santa.

 

Special thanks to our

Friends at dotdigital for their insights on this topic.

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Key Takeaways From Kustomer NOW 2021
by
Steve Hutt
8 minute read
key-takeaways-from-kustomer-now-2021
Kustomer Now 2021
On November 10th and 11th, CX leaders gathered virtually for another edition of our annual conference: Kustomer NOW. The two-day event was loaded with insights from CX influencers and leaders from the world’s most future-focused brands including Spanx, Delivery.com, Rappi, Ring and more.

Whether hearing from VP of Business Messaging at Meta, Matt how to stop wordpress from redirecting to spam sites (quick fix) Idema, about how businesses are starting to invest heavily in messaging as a primary communication channel, or learning about the challenges of localization be numbers when operating in different countries from Rappi co-founder Juan Pablo Ortega, there was no shortage of meaningful and insightful sessions.

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