It is normal for change to occur. It is a reflection of the increasingly competitive market! which requires businesses of any size or segment to continually reinvent themselves.
The problem is that managers often believe that technological innovations are only accessible to large businesses. This myth must be dispelled.
When we talk specifically about the act of scheduling appointments! we see that there are systems adapted for small clinics! which can bring good benefits and! thus! help the sustainable growth of the business.
That’s why you should focus
Optimizing your appointment scheduling. After all! this is the patient’s first contact with your clinic or practice — and! as the saying goes! “first impressions are lasting impressions.”
In other words: an automated process will convey a more professional image and increase customer satisfaction! who will tend to return to your clinic for new appointments.
The question remains: how can we optimize the student data process? Check out some tips that will help you in this endeavor:
Have a database with patient history
The system used to schedule appointments can keep a record of patients! w. The information stored includes: specialties of the appointments made! most recent tests performed! professionals consulted at the clinic! etc.
With this database it is possible
Get in touch when it is time to schedule a new appointment! check whether the patient wants to retake a certain exam and even send birthday messages! for example! to strengthen the relationship.
Implement an automatic appointment and confirmation system
Patients make appointments in advance! but whoa nelly what happen!? they may forget or have an mobile lead unforeseen event on the day! which causes them to be absent from the clinic. By confirming Which allows for a the appointment! absenteeism is considerably reduced.
